Give residents answers with municipal AI. Move applications through the right departments automatically. Collect fees online and generate the reports your team needs with a click. PermiPro brings everyday municipal work into one connected permitting platform.
One connected workflow. More ways to keep work moving.
Answer
Municipal AI with cited sources
Apply
Forms built around your rules
Route
Departments and auto-assignment
Review
AI findings and precise feedback
Collect
Online fees and payment status
Report
Custom views. One-click runs.
Residents need clear answers. Reviewers need the right information. Leadership needs a clear view of performance. Give every part of the process tools that work together.
Give applicants, municipal staff, and administrators an AI assistant grounded in your municipality’s configured knowledge sources. Ask in plain language, get guidance in the context of the application, and follow the source citations behind the answer.
Prepare AI findings from application information, supported document text, and municipal sources. Give staff cited findings and coverage notes to assess, while keeping approval decisions in their hands.
Route permit types to configured departments and assign eligible reviewers automatically by rotation or active workload. Defined roles, reassignment, and assignment history keep responsibility clear as work moves between teams.
Configure fields and conditional requirements, manage template versions, and work in English or French. Tie corrections to individual fields, separate internal notes from applicant feedback, and let businesses approve member drafts before submission.
Customize groupings and metrics, save a report, and generate it with a click. Track workload, service standards, and revenue with ready-made templates, scheduled runs, and exports in Word, Excel, CSV, or PDF, depending on the report.
Let applicants pay online through Stripe checkout with a clear fee breakdown. Configure submission and approval fees, follow payment status, and report on collected and outstanding revenue.
Customizable one-click reporting
Turn permitting activity into a clear picture of your municipality. Start with a report template or build a saved view around the questions your team needs answered.
Intake, decisions, service standards, and revenue.
Open applications, aging risk, and department workload.
Collected and outstanding fees by payment status.
Word · Excel · CSV · PDF — formats vary by report
An AI assistant grounded in your municipality’s knowledge. Reports shaped around your team. Assignment rules that move work automatically. Here is what those capabilities mean for your day-to-day work—and how Cloudpermit describes its approach.
PermiPro
Your municipal knowledge. Answers for everyone doing the work.
Applicants, staff, and administrators can ask questions using your municipality’s configured knowledge sources. Application-aware chat brings relevant context and source citations into the conversation.
Help applicants understand requirements and give staff local information they can trace back to its source.
Cloudpermit · Published capabilities
NoVa serves staff and citizens with platform guidance, uploaded documents, and municipal-code references.
PermiPro
Give your team a stronger starting point.
Staff can request an AI review of application information and supported document text against municipal sources. Findings include citations and coverage notes for the reviewer to assess.
Put useful findings in front of the people responsible for the decision.
Cloudpermit · Published capabilities
Cloudcheck is presented as pre-submission AI checks that help applicants identify potential issues.
PermiPro
Start with a template. Make the report your own.
Choose groupings and metrics, save custom reports, and generate the next run with one click. Use ready-made service, workload, and revenue templates, recurring schedules, and Word, Excel, CSV, or PDF exports, depending on the report.
Reuse the reporting your team needs for operations, finance, and council meetings.
Cloudpermit · Published capabilities
Documents customizable data exports, saved report presets, and Excel or CSV downloads.
PermiPro
Your departments. Your rules. Work assigned automatically.
Route each permit type to its configured department. Assign eligible reviewers by rotation or fewest active applications, with staff reassignment and assignment history.
Let configured rules handle routine allocation and keep responsibility visible.
Cloudpermit · Published capabilities
Documents assignment to individuals or groups, group self-assignment, and review circulation.
PermiPro
Build your requirements into the application.
Configure fields and conditional requirements, manage template versions, and serve users in English or French. Businesses can approve member-prepared drafts before municipal submission.
Keep local requirements and internal business review connected to intake.
Cloudpermit · Published capabilities
Documents configurable requirements, forms, and applicant, agent, or owner sign-offs before submission.
PermiPro
Put the conversation beside the answer.
Attach comments to individual form fields and separate internal notes from applicant-facing feedback. Keep the correction tied to the information that prompted it.
Give applicants a specific place to act and staff a focused place to follow up.
Cloudpermit · Published capabilities
Documents change requests for forms and attachments, plus messaging between participants.
PermiPro
Connect fee collection with the rest of the work.
Offer Stripe checkout with an itemized fee breakdown and configurable submission and approval fees. Follow payment status and report on collected and outstanding revenue.
Keep the applicant’s payment step and your team’s financial view connected.
Cloudpermit · Published capabilities
Documents online payments through third-party integrations, fee tracking, invoices, and receipts.
This comparison highlights reasons to choose PermiPro alongside Cloudpermit’s published capabilities. Availability depends on configuration; a feature described here is not necessarily exclusive to either platform. View comparison sources.
The most useful comparison is your own workflow in action. Bring a permit form, a department handoff, and a report you prepare regularly. We’ll walk through them in PermiPro.
See how municipal AI, automatic assignment, reporting, and payments work together around your team.
City website widget · preview in development
Explore a city-branded chat experience that starts with the resident’s question: “What are the fence rules?” or “What documents do I need?” The website widget preview brings municipal guidance to the place people already visit, using approved city information as the foundation for answers.
Explore the assistant previewChoose PermiPro for the combination of municipal AI, configurable intake, automatic department routing and reviewer assignment, precise feedback, customizable one-click reporting, and online payments. A demo using your own forms and reporting needs lets you judge how that combination fits your municipality.
A permit template identifies the receiving department. With automatic assignment enabled, PermiPro selects an eligible active department member in rotation or by the fewest active applications. Your configuration defines the eligible roles and strategy; staff can reassign work as needed.
Yes. Choose the grouping and measures you need, save the report, and start another run with one click. Ready-made templates cover service performance, workload, revenue, and more. Reports support Word, Excel, CSV, or PDF depending on the template, and saved reports can run on a recurring schedule. Files become downloadable when generation completes.
Yes. PermiPro includes Stripe checkout and a fee breakdown for applicants, with configurable submission and approval fees. Municipalities connect their Stripe account to enable online collection. Staff can follow payment status and use revenue reports to see collected and outstanding amounts.
Municipal chat answers questions using configured sources and application context, with citations users can follow. Staff can request an AI review of application information and supported documents, then assess the findings themselves. The city website widget preview extends the experience to public questions using city-approved information. Your demo shows enabled functions and source coverage.
AI guidance. Automatic routing. Customizable reports. Online payments. See the full PermiPro workflow with the people who will use it.
Feature verification updated October 21, 2026.
The table explains the practical value of PermiPro workflows alongside Cloudpermit’s documented approach. NoVa also supports staff and citizens and can reference municipal codes and uploaded documents; these are not claimed as PermiPro-exclusive capabilities. The notes below cover narrower workflows whose availability in Cloudpermit remains unverified.
Cloudpermit claims are based on the linked public product pages and help articles. PermiPro claims reflect inspected implementation and linked product information; this is not a live deployment audit. No Cloudpermit vendor confirmation or authenticated administrator demonstration was obtained. Confirm configuration, edition, AI coverage, and regional availability during evaluation. Published by PermiPro.