Inspections, permit issuance, custom reporting, saved application views and municipal support are available now. The Bylaw Assistant remains our biggest upcoming project.
Initiatives tracked
18
Planning horizon
Priorities, not dates
Product principle
Municipal work first
01
Available now
Capabilities municipal teams can use today, from the daily queue to field inspections and issued permits.
Available now
Custom reporting and operational dashboards
Build saved reports, filter previews, compare periods and follow dashboard queues. Exports and scheduled secure links use the same authorized reporting scope.
Current scope
KPI cards, charts, tables and PDF, Excel or CSV exports
Metric definitions, history coverage and drill-down to authorized applications
Role-based staff queues and applicant progress milestones
Shared review notes guide applicants to the relevant form answers. A clearer staff header keeps application identity and applicant contact details visible.
Current scope
A visible path from shared notes to requested updates
Application number, permit type and applicant email together
Form sections that remain usable on narrow screens
Administrators can configure municipal login branding and supported colour palettes so the workspace reflects their municipality.
Current scope
Municipal login imagery and branding
Configurable colour palettes
Validated image uploads
Available now
Municipal support in the app
Municipal staff can open a support request, include a related application reference and follow replies and request status in one conversation.
Current scope
Categorized requests with a reference and priority
Municipal and platform replies in one thread
Visible request status and follow-up history
Available now
Municipal permit and licence issuance
Design municipal permit and licence PDFs, customize the accompanying email and issue approved, paid applications. Published templates and preserved records keep the process traceable.
The workflow supports one permit per application. Amendments, renewals and certified signatures remain planned.
Current scope
Published templates by application type and language
Editable samples, optional fields and conditional wording
Approval and payment checks with preserved issuance records
The inspection add-on connects requests, assigned visits, day and week schedules, photos, deficiencies and repeat visits in the same municipal workspace.
Requires an internet connection. Contractor-report acceptance, offline capture and automatic permit clearances remain future work.
Current scope
Application-linked requests and confirmed appointments
Site photos, code references and carried deficiencies
Our next priorities for day-to-day municipal work.
Our biggest upcoming project
In development
PermiPro Bylaw Assistant
We’re building a standalone English/French assistant that helps people understand municipal bylaws through conversational answers linked to reviewed official sources. The MVP brings together city-branded public chat, private contractor workspaces and a dedicated municipal administration experience.
In development; not yet publicly available. Ottawa is the first planned independent demonstration, without City endorsement. No launch date has been announced.
Intended outcomes
Answers with checkable citations, follow-up questions and clear limits when evidence is missing
City-branded chat, website embeds and verified custom domains, with separate municipal access
Private contractor projects and saved chats, reviewed source updates and opt-in staff assistance
Applicant correction guidance is implemented. The next step is independent departmental reviews, formal responsibilities and sign-offs linked to one application.
Intended outcomes
Departmental responsibilities and sign-offs
Preserved document versions and correction responses
Formal departmental clearances before issuance
Planned
Support beyond the application decision
Staff-controlled permit issuance is available now. The next lifecycle work connects conditions, amendments, expiry and renewals beyond that first issued document.
Intended outcomes
Amendment, suspension and revocation history
Conditions and closure requirements
Linked renewal and amendment applications
03
Later
Further capabilities that build on the same records and workflows.
Planned
A connected view of places and projects
We plan to link related applications, permits, businesses, locations, and inspections so authorized staff can understand the history of a project or place.
Intended outcomes
Search by location, business, or project
Related records in one view
Historical details preserved when current information changes
Planned
Clearer permit finances
We plan to expand fee and payment tools so municipal teams can follow charges, receipts, refunds, and refundable deposits.
Intended outcomes
Itemized and staged charges
Traceable adjustments and deposit releases
Reconciliation reports and exports
Planned
Easier municipal setup and migration
We plan to bring permit forms, review steps, fees, and lifecycle settings into a versioned setup process with previews and validated imports.
Intended outcomes
Reusable permit configurations
Previews before publication
Legacy-data validation and import summaries
04
Exploring
Ideas being assessed before a delivery scope is committed.
Research & validation
Offline inspection work
Explore secure access to assigned visits and draft capture when a connection is unavailable.
Research & validation
Connections to municipal GIS
Tenant-gated Toronto and Whitby demonstrations now support property and zoning exploration. Wider municipal GIS connections remain under evaluation; demo coverage does not imply a production integration for every municipality.
Research & validation
Advanced drawing comparison
Explore visual tools for finding changes between submitted drawing versions.
Research & validation
Connections to municipal systems
Explore accounting and other integrations based on municipal needs and supported interfaces.
05
Continuing investment
Ongoing work to make AI assistance more useful and accountable.
Research & validation
Higher-confidence AI analysis
Continue evaluating document extraction and review assistance, with source evidence, visible uncertainty, and municipal staff responsible for decisions.