PermiPro

Product roadmap

Building the next stage of municipal permitting

Inspections, permit issuance, custom reporting, saved application views and municipal support are available now. The Bylaw Assistant remains our biggest upcoming project.

Initiatives tracked
18
Planning horizon
Priorities, not dates
Product principle
Municipal work first

Available now

Capabilities municipal teams can use today, from the daily queue to field inspections and issued permits.

Available now

Custom reporting and operational dashboards

Build saved reports, filter previews, compare periods and follow dashboard queues. Exports and scheduled secure links use the same authorized reporting scope.

Current scope

  • KPI cards, charts, tables and PDF, Excel or CSV exports
  • Metric definitions, history coverage and drill-down to authorized applications
  • Role-based staff queues and applicant progress milestones
Explore the capability
Available now

Personal application views

Save, name and reuse application filters without changing another reviewer’s workspace. Current permissions still control the records shown.

Current scope

  • Reusable personal queue filters
  • Create, rename, update and delete saved views
  • Municipal and user-specific access
Explore the capability
Available now

Clearer applicant corrections

Shared review notes guide applicants to the relevant form answers. A clearer staff header keeps application identity and applicant contact details visible.

Current scope

  • A visible path from shared notes to requested updates
  • Application number, permit type and applicant email together
  • Form sections that remain usable on narrow screens
Explore the capability
Available now

A familiar municipal workspace

Administrators can configure municipal login branding and supported colour palettes so the workspace reflects their municipality.

Current scope

  • Municipal login imagery and branding
  • Configurable colour palettes
  • Validated image uploads
Available now

Municipal support in the app

Municipal staff can open a support request, include a related application reference and follow replies and request status in one conversation.

Current scope

  • Categorized requests with a reference and priority
  • Municipal and platform replies in one thread
  • Visible request status and follow-up history
Available now

Municipal permit and licence issuance

Design municipal permit and licence PDFs, customize the accompanying email and issue approved, paid applications. Published templates and preserved records keep the process traceable.

The workflow supports one permit per application. Amendments, renewals and certified signatures remain planned.

Current scope

  • Published templates by application type and language
  • Editable samples, optional fields and conditional wording
  • Approval and payment checks with preserved issuance records
Explore the capability
Available now

Connected inspection field work

The inspection add-on connects requests, assigned visits, day and week schedules, photos, deficiencies and repeat visits in the same municipal workspace.

Requires an internet connection. Contractor-report acceptance, offline capture and automatic permit clearances remain future work.

Current scope

  • Application-linked requests and confirmed appointments
  • Site photos, code references and carried deficiencies
  • Follow-up visits and authorized PDF reports
Explore the capability

Next

Our next priorities for day-to-day municipal work.

Our biggest upcoming project

In development

PermiPro Bylaw Assistant

We’re building a standalone English/French assistant that helps people understand municipal bylaws through conversational answers linked to reviewed official sources. The MVP brings together city-branded public chat, private contractor workspaces and a dedicated municipal administration experience.

In development; not yet publicly available. Ottawa is the first planned independent demonstration, without City endorsement. No launch date has been announced.

Intended outcomes

  • Answers with checkable citations, follow-up questions and clear limits when evidence is missing
  • City-branded chat, website embeds and verified custom domains, with separate municipal access
  • Private contractor projects and saved chats, reviewed source updates and opt-in staff assistance
Explore the Bylaw Assistant
Planned

Coordinated reviews and clearer corrections

Applicant correction guidance is implemented. The next step is independent departmental reviews, formal responsibilities and sign-offs linked to one application.

Intended outcomes

  • Departmental responsibilities and sign-offs
  • Preserved document versions and correction responses
  • Formal departmental clearances before issuance
Planned

Support beyond the application decision

Staff-controlled permit issuance is available now. The next lifecycle work connects conditions, amendments, expiry and renewals beyond that first issued document.

Intended outcomes

  • Amendment, suspension and revocation history
  • Conditions and closure requirements
  • Linked renewal and amendment applications

Later

Further capabilities that build on the same records and workflows.

Planned

A connected view of places and projects

We plan to link related applications, permits, businesses, locations, and inspections so authorized staff can understand the history of a project or place.

Intended outcomes
  • Search by location, business, or project
  • Related records in one view
  • Historical details preserved when current information changes
Planned

Clearer permit finances

We plan to expand fee and payment tools so municipal teams can follow charges, receipts, refunds, and refundable deposits.

Intended outcomes
  • Itemized and staged charges
  • Traceable adjustments and deposit releases
  • Reconciliation reports and exports
Planned

Easier municipal setup and migration

We plan to bring permit forms, review steps, fees, and lifecycle settings into a versioned setup process with previews and validated imports.

Intended outcomes
  • Reusable permit configurations
  • Previews before publication
  • Legacy-data validation and import summaries

Exploring

Ideas being assessed before a delivery scope is committed.

Research & validation

Offline inspection work

Explore secure access to assigned visits and draft capture when a connection is unavailable.

Research & validation

Connections to municipal GIS

Tenant-gated Toronto and Whitby demonstrations now support property and zoning exploration. Wider municipal GIS connections remain under evaluation; demo coverage does not imply a production integration for every municipality.

Research & validation

Advanced drawing comparison

Explore visual tools for finding changes between submitted drawing versions.

Research & validation

Connections to municipal systems

Explore accounting and other integrations based on municipal needs and supported interfaces.

Continuing investment

Ongoing work to make AI assistance more useful and accountable.

Research & validation

Higher-confidence AI analysis

Continue evaluating document extraction and review assistance, with source evidence, visible uncertainty, and municipal staff responsible for decisions.

Intended outcomes

  • Evidence-linked findings
  • Clearer limits and review controls
  • Validation with representative municipal records

Help shape PermiPro

Help shape the work that matters most

Let’s move forward

A clearer process starts here.

See how PermiPro can support your municipality.